22 January 2008


Denpasar (Admin). After BTPN made a number of remarkable achievements in 2007, the management had decided to hold "Strategic Alignment Workshop" at the beginning of 2008 with the theme: the Transformation towards a Better Future in Denpasar, Bali on 17th December until 20th January 2008.


The workshop was attended by all leaders of sub-branches, branches, regional offices, divisions, as well as directors and commissioners.


In his presentation, President Director Paul Wiranata reminded the employees on their trilogy that consists of Integrity, Responsibility, and Professionalism. Besides, every employee must align their activities in order to achieve the company goals.


Rhenald Kasali and Arwin Rasyad also gave very effective inputs to the leaders, for them to use as the foundation in achieving their aspiration to deliver the best service to stakeholders, including customers, such as how leaders should treat their subordinates, as well as the strategy to work together to achieve the targets, including the target to provide comfort for customers, from comfortable restrooms to comfortable waiting room.


"For leaders, criticism is like a vitamin, because it will build a process toward a better future", said Arwin Rasyad to the participants. (FDT)

For further information please contact:


PT Bank BTPN Tbk
Andrie Darusman – Communications & Daya Head
Email: [email protected] or [email protected]


Bank BTPN in brief

PT Bank BTPN Tbk (Bank BTPN) is a foreign exchange bank and is a merger between PT Bank Tabungan Pensiunan Nasional Tbk (BTPN) and PT Bank Sumitomo Mitsui Indonesia (SMBCI) in February 2019. Bank BTPN serves various segments in the banking industry, from retail to corporate customers, including retirees, micro-, small- and medium-sized enterprises (MSME) and productive underprivileged communities; the consuming class segment; and the corporate segment. Bank BTPN provides the services through business units, such as BTPN Sinaya—a business unit for wealth management, BTPN Purna Bakti—a business serving retirees, BTPN Micro Business—a business unit serving microbusinesses, BTPN Business Banking—a business serving small- and medium-sized enterprises, Jenius—a digital banking platform serving the consuming class segment, and the corporate business unit, which serves national, multinational, and Japanese companies. Bank BTPN also has a subsidiary, namely PT Bank BTPN Syariah Tbk, which focuses on serving productive underprivileged customers. Bank BTPN also regularly provides training sessions and information for customers through the Daya Program—a sustainable and measurable empowerment program—to improve customers’ capacity so they can grow and have a chance to live better.