PT Bank BTPN Tbk (“Bank BTPN”) has obtained four awards at the Contact Center World Asia Pacific, an annual event designed to appreciate the best contact center practitioners from various industries and countries in the Asia-Pacific.
There were a number of selection stages for candidates before they could advance to the global competition. In 2022, more than 2,000 organizations and individuals from 81 countries participated in the event, which was held on July 25-29, 2022 in Denpasar, Bali.
Following an extensive selection process, Bank BTPN’s Contact Center was awarded in four categories, namely Gold Medal (Podium 1) for Best Contact Center Executive (Leader) category, Gold Medal (Podium 1) for Employee Engagement category, Bronze Medal (Podium 3) for Trainer category, and Runner Up (Rank 4) for Medium Scale Contact Center category.
Thank you for the support of the entire team and loyal customers of Bank BTPN, as well as the Contact Center World Asia Pacific for the awards.
The awards will motivate Bank BTPN to continuously provide excellent services for customers to build a more meaningful life together.