Line of Business

Established in 1958 in Bandung, BTPN continuously create business transformation. Managed to face all kinds of economic challenges in various era, BTPN understands that innovation is not the main ammunition, but merely a tool to survive and grow.

BTPN’s innovations gave birth to various line of business aimed to empower Indonesian citizens. Our concern to the lives of millions of Indonesian is shown through many kinds of banking products in our line of business.

Focusing on serving and empowering mass market segment; pensioners, micro, small, and medium entrepreneurs, and productive, pre-prosperous communities, BTPN keeps innovating to give Indonesian citizens a chance to grow and to live a better life.

Those business focuses are supported by BTPN’s line of business:

Significant Impact

Our empowerment program is an integrated element to our business model. We will always try to create opportunities for all BTPN customers to grow and make a more meaningful life through our products and activities.


BTPN Mataram Customer

“Since the 1990s, I have been developing, accommodating and selling the handiwork of weavers. Unfortunately, the business was not going anywhere. After my retirement, I was determined to develop this business further. Now, together with the BTPN Purna Bakti, my business has grown and I have my own gallery.”

Cecep Solihin

BTPN Bogor Customer

“My business has grown significantly after three years of becoming a BTPN customer. Especially with the trainings I received from BTPN, now I understand about bookkeeping and business management. There, I also learnt about online business.”

Rudy Chandra

BTPN Pecenongan Customer

"Small to medium retail printing is a capital heavy business, but what we sell is largely service-unlike the large scale printing companies. Not many banks are willing to look past the surface and understand the type of business that I have built and run since 8 years ago. With the Bank’s support and assistance over the past 2 years, my business continues to grow together with BTPN Mitra Bisnis."