To offer complete financial solution and service to various segments of retail, micro, SME and corporate business in Indonesia, and for Indonesian Nation and Country as a whole; To provide valuable opportunity for the professional growth of the Bank BTPN employees; To create significant and sustainable values for the stakeholders, including for Indonesian society; To use technology innovation as the main differentiator to provide the best quality and experience in its class to the Bank BTPN clients and partners.
To become the first choice bank in Indonesia, which give significant change in the life of millions of people, mainly with the support of digital technology.
Customer First: Focus on serving our customers
Proactive and Innovative: Step up and continue to innovate
Speed (Agile): Embrace change and move fast
Quality: Maintain quality of our service
Synergy: Collaborate as one team