Mission

To offer complete financial solution and service to various segments of retail, micro, SME and corporate business in Indonesia, and for Indonesian Nation and Country as a whole;

 

To provide valuable opportunity for the professional growth of the Bank BTPN employees;

 

To create significant and sustainable values for the stakeholders, including for Indonesian society;

 

To use technology innovation as the main differentiator to provide the best quality and experience in its class to the Bank BTPN clients and partners.

Vision

To become the first choice bank in Indonesia, which give significant change in the life of millions of people, mainly with the support of digital technology.

Values

The 5 (five) values the Bank adopted as guidelines for conducting business activities are as follows:

 

Integrity

As a professional, always act with sincerity and a high ethical standard.

 

Customer First

Always look at it from the customers’ point of view to provide additional value

 

Proactive & Innovative

Step up and relentlessly innovate

 

Speed & Quality

Differentiate ourselves through the speed and quality of our decision-making and service delivery

 

Synergy

Collaborate as one team

 

 

Our Story

BTPN is a commercial bank focusing on serving and empowering low-income communities; pensioners, micro, small, and medium entrepreneurs, and productive, pre-prosperous community (mass market).

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Management

Working at BTPN is more than a job. It is a mindset for a fulfilling career. We see ourselves as a force for good, impacting both our customers and indeed the people who work for us and with us.

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Career

We believe that being a part of BTPN is more than just working. Being a part of BTPN means you have the opportunity to give real contributions to change the life of millions of Indonesians.

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