1 February 2024

Jenius from Bank BTPN Receives 2024, 7th Infobank Satisfaction, Loyalty, and Engagement Awards


Jenius from PT Bank BTPN Tbk (“Bank BTPN”) received the “7th Infobank Satisfaction, Loyalty, and Engagement 2024” awards from Infobank Magazine.

 

This event was held to appreciate banks with the best service in maintaining trust, emotional attachment, and loyalty of customers. The assessment was determined from the results of surveys and data studies conducted by Marketing Research Indonesia (MRI).

 

Bank BTPN Digital Banking Creative & Strategic Planner Lead Wijaya Panjalumurti received the awards for Jenius which were given by Editor in Chief Infobank Magazine Eko B. Supriyanto on Thursday (01/02) in Jakarta.

 

Jenius from Bank BTPN received eight award categories as follows:

  1. The Best Digital Bank in Satisfaction Index

  2. The Most Satisfying Digital Bank in Mobile Banking

  3. The 2nd Strongest Customer Engagement Digital Bank

  4. The 2nd Most Satisfying Digital Bank in Services

  5. Top 3rd Rank Digital Bank in Satisfaction, Loyalty, & Engagement 2024

  6. The 3rd Best Digital Bank in Brand Interactivity

  7. The 3rd Best Digital Bank in Customer Loyalty

  8. The 3rd Best Digital Bank in Marketing Engagement

 

The award encourages Bank BTPN to be committed to continuously improving the service quality with the support of digital technology to support the financial needs of all customers.


For further information please contact:


PT Bank BTPN Tbk
Andrie Darusman – Daya & Corporate Communications Head
Telp: 021-30026200
Email: [email protected] or [email protected]