18 July 2012


Jakarta, July 17, 2012 - BTPN is consistently growing its business, and its “Daya” empowerment program for the mass market, especially for the pensioners, micro and small enterprise segment. This in line with the Bank's strategy to integrate its social and business mission across all products and services as well as its day-to-day activities.

"We believe that our social and business mission is something that is integral and inseparable. Thus, in measuring our performance, we always look at it from both sides, which are the social and the financial performance. The Bank's involvement in improving our customers’ environment will have a direct impact on the Bank's business growth, "said Jerry Ng – President Director of BTPN.

Social Performance

Within a 1-year period (July 1, 2011 - June 30 2012), the Bank's  mass market empowerment program “Daya” has reached 948,269 beneficiaries, an increase of 61% over the same period last year which recorded 588 540 beneficiaries. The number of activities and training classes held in this period increased 102% from 18,187 to 36,669 activities.

"BTPN does not only provide financial solutions to its customers. We do more than that. Our focus is to increase the capacity of our customers through our “Daya” programs. The program has received positive feedback from our customers, where the average customer satisfaction rate reached 90%, "said Jerry.

Financial Performance

The empowerment program is one of the factors driving the Bank’s growth performance. In the first half of 2012 lending reached Rp 34.4 trillion or an increase of 28% over the same period in 2011, which reached Rp 26.8 trillion. Loan growth was balanced by applying prudent principles, reflected in the NPL (non-performing loans) ratio of 0.7%, lower than 1% recorded in the first half of last year.
Per June 30, 2012, the Bank’s third-party funds (DPK) reached Rp 40.0 trillion, or an increase of 36% compared to the same period in 2011, amounting to Rp 29.5 trillion, which is in line with its loan growth,. Going forward, the Bank expects to maintain this growth, given its strong per June 30, 2012 capital adequacy ratio (CAR) of 21.9%.
With the rapid growth of loan and deposits, the Bank’s assets grew 30% from Rp 40 trillion (as of June 30, 2011) to Rp 52 trillion (June 30, 2012), while net profit reached Rp 921 billion.

In less than three years, BTPN,serves more than 1.2 million customers through online realtime network and office network of more than 1,200 premises from Aceh to Papua,
"In the future, BTPN, with the support of its stakeholders, will continue to empower the mass market segment while keeping the growth and quality of its performance," said Jerry.

Given their consistent excellent performance, the Bank has received recognition and awards from a number of independent parties. Among these are, Investor Magazine "Best Bank 2012" (for the category of Commercial Bank Asset Rp 25 trillion - Rp 100 trillion) and Special "Rising star " Award, as well as Infobank’s magazine" Infobank 2012 Award" (the Bank was categorized as "Very Good" on its financial performance in 2011) and "Platinum Throphy 2012" for their strong  financial performance for 10 consecutive years.

For further information please contact:


PT Bank BTPN Tbk
Andrie Darusman – Communications & Daya Head
Email: [email protected] or [email protected]


Bank BTPN in brief

PT Bank BTPN Tbk (Bank BTPN) is a foreign exchange bank and is a merger between PT Bank Tabungan Pensiunan Nasional Tbk (BTPN) and PT Bank Sumitomo Mitsui Indonesia (SMBCI) in February 2019. Bank BTPN serves various segments in the banking industry, from retail to corporate customers, including retirees, micro-, small- and medium-sized enterprises (MSME) and productive underprivileged communities; the consuming class segment; and the corporate segment. Bank BTPN provides the services through business units, such as BTPN Sinaya—a business unit for wealth management, BTPN Purna Bakti—a business serving retirees, BTPN Micro Business—a business unit serving microbusinesses, BTPN Business Banking—a business serving small- and medium-sized enterprises, Jenius—a digital banking platform serving the consuming class segment, and the corporate business unit, which serves national, multinational, and Japanese companies. Bank BTPN also has a subsidiary, namely PT Bank BTPN Syariah Tbk, which focuses on serving productive underprivileged customers. Bank BTPN also regularly provides training sessions and information for customers through the Daya Program—a sustainable and measurable empowerment program—to improve customers’ capacity so they can grow and have a chance to live better.