25 May 2011


BTPN Empowerment Program to Raised Customer Capacity

SAMARINDA - Wednesday, 25 May 2011, PT Bank Tabungan Pensiunan Nasional Tbk (”BTPN”) held the Interactive Dialogue with the theme of “READY for Happy Pension” (“SIAP Pensiun Bahagia”) for the civil servants in Samarinda city, located at Gedung DPP KORPRI of East Kalimantan, Jl. Bhayangkara No. 60 Samarinda, East Kalimantan. This interactive dialogue is conducted to provide comprehension for self-preparation to the civil servant who will be entering pension period.

According to Rizal Algamar, Corporate Social Responsibility Head of BTPN, based on the result of the survey, usually in entering the pension period the retiree candidate will experience or face issues in three aspects which are health, economy as well as psychology. But often, the retirees only put their focus on the aspect of physical and economic health. While the mental and psychology issues are less properly attended.

Therefore in this Interactive Dialogue event hosted by professional psychologist, there are several aspects which are planted to the participants to be ready to enter into the pension period. Those aspects are SIAP: (S)elect the self-interest and potential, (I)Remember to optimize the self-potential, (A)Manage the steps to make all the hopes come true, (P)Decide and prepare starting from now.

“Through this Interactive Dialogue, we hope that the civil servants when going into retirement can prepare themselves in stages before entering the pension age. So that, pension is not the end of their career, but the beginning of the new phase of life which is happier and more productive,” said Rizal Algamar.

Along this quarter I of 2011, the Interactive Dialogue programs are held in several branches of BTPN in several areas with its partners. Based on the survey conducted by BTPN towards the participants participated in the Interactive Dialogue in several cities, around 93% of the respondents feel the benefit of the training topic and realize that the pension period is eventually a better and happier life opportunity.

Further Rizal explained that this Interactive Dialogue is one of the pillars of the Healthy & Wealthy Pension (Pensiun Sehat & Sejahtera) (PSS) Program of BTPN. PSS is an empowerment program and the realization of the awareness of BTPN to the retirees and also to the retiree candidates. Other than providing financial solution, the main focus of BTPN is to increase the capacity of the customer through the empowerment programs.

PSS program consists of 3 (three) pillars. First, Information Center which provides many health information. Second, Consultation Program by holding interactive dialogue surrounding health and wealth in regular basis by presenting the expert as the source. Including in the second pillar is the medical consultation from the doctors held at the office of BTPN within several days in the beginning of the month. The third pillar offers the opportunity to start business through the Business Training which combines the dissemination of information and empowerment of business skills to help the retirees as well as the pre-retirees to start and manage their own businesses. In 2010, as many as 460,000 retirees and pre-retirees customers have enjoyed the service of PSS.

Prime Performance of BTPN
As of 31 March 2011
Commitment of BTPN in developing business with the focus on the market share of retiree and Micro & Small Enterprises (MSE) has significantly increased the performance of the company. Up to 31 March 2011, BTPN has booked the credit growth of 40% (year-on-year / yoy) up to Rp 24,7 trillion. The growth on the provision of credit is balanced by the growth on the Third Party Fund (DPK) of 34% (yoy) up to Rp 27 trillion. As of 31 March 2011, the assets of BTPN is amounting to Rp 36,7 trillion, or growing 51% (yoy).

The growth on the performance of BTPN is supported by the implementation of prudent principle, as reflected on the low ratio on gross Non Performing Loan (NPL) gross of 1% (or in net basis of 0,44%) where it places BTPN as one of the banks with the lowest NPL in the banking industry.

The high growth of credit with the maintained quality results in the increment of net profit of BTPN, reaching Rp 271,9 billion or growing in the amount of 76% (yoy). Capital Adequacy Ratio of BTPN (CAR) is in the position of 21,7% as of 31 March 2011.
Currently BTPN has served of more than 800,000 customers, rapidly growing within the period of less than 3 years, through 1,056 office network which has been operating on online real time basis, spread over from Aceh up to Papua.

For further information please contact:


PT Bank BTPN Tbk
Andrie Darusman – Communications & Daya Head
Email: [email protected] or [email protected]


Bank BTPN in brief

PT Bank BTPN Tbk (Bank BTPN) is a foreign exchange bank and is a merger between PT Bank Tabungan Pensiunan Nasional Tbk (BTPN) and PT Bank Sumitomo Mitsui Indonesia (SMBCI) in February 2019. Bank BTPN serves various segments in the banking industry, from retail to corporate customers, including retirees, micro-, small- and medium-sized enterprises (MSME) and productive underprivileged communities; the consuming class segment; and the corporate segment. Bank BTPN provides the services through business units, such as BTPN Sinaya—a business unit for wealth management, BTPN Purna Bakti—a business serving retirees, BTPN Micro Business—a business unit serving microbusinesses, BTPN Business Banking—a business serving small- and medium-sized enterprises, Jenius—a digital banking platform serving the consuming class segment, and the corporate business unit, which serves national, multinational, and Japanese companies. Bank BTPN also has a subsidiary, namely PT Bank BTPN Syariah Tbk, which focuses on serving productive underprivileged customers. Bank BTPN also regularly provides training sessions and information for customers through the Daya Program—a sustainable and measurable empowerment program—to improve customers’ capacity so they can grow and have a chance to live better.