03 December 2007


Bandung (Admin). In the awareness of the need to improve the public's familiarity with the banking products and services, Bank Indonesia has recently published the Blueprint of Public Education in Banking. The launching of banking education with the theme "Let's Go to the Bank" took place at the Central Bank Building on 14th June last year and was attended by the Governor of Bank Indonesia Burhanuddin Abdullah.

The public education on the banking products and services is crucial in creating a society that is familiar with the vast variety of banking activities as well as its products and services, so that the selection of banking instruments will be made with educated consideration. 2008 as the Year of Banking Education will be launched officially on 27th January 2008.

The signing of joint commitment on this program is the last part of the priority program of the sixth pillar of Indonesian Banking Architecture (Arsitektur Perbankan Indonesia - API), i.e. protection enhancement and customer empowerment.

The signing was conducted by working group members of the public education in banking that has been set up last May. This working group consists of Bank Indonesia, 14 commercial banks (conventional and sharia), 1 rural bank, 1 credit card provider association, 3 banking associations and 1 non banking credit card provider.

This program is expected to stimulate the public interest in banking products and services as well as their understanding of the rights and obligations as a customer. It will also improve the customers' prudent decisions in making financial transactions and their familiarity with the complaint and dispute mechanism in banks. (FDT, source: Tempo & BI)

For further information please contact:


PT Bank BTPN Tbk
Andrie Darusman – Communications & Daya Head
Email: [email protected] or [email protected]


Bank BTPN in brief

PT Bank BTPN Tbk (Bank BTPN) is a foreign exchange bank and is a merger between PT Bank Tabungan Pensiunan Nasional Tbk (BTPN) and PT Bank Sumitomo Mitsui Indonesia (SMBCI) in February 2019. Bank BTPN serves various segments in the banking industry, from retail to corporate customers, including retirees, micro-, small- and medium-sized enterprises (MSME) and productive underprivileged communities; the consuming class segment; and the corporate segment. Bank BTPN provides the services through business units, such as BTPN Sinaya—a business unit for wealth management, BTPN Purna Bakti—a business serving retirees, BTPN Micro Business—a business unit serving microbusinesses, BTPN Business Banking—a business serving small- and medium-sized enterprises, Jenius—a digital banking platform serving the consuming class segment, and the corporate business unit, which serves national, multinational, and Japanese companies. Bank BTPN also has a subsidiary, namely PT Bank BTPN Syariah Tbk, which focuses on serving productive underprivileged customers. Bank BTPN also regularly provides training sessions and information for customers through the Daya Program—a sustainable and measurable empowerment program—to improve customers’ capacity so they can grow and have a chance to live better.