06 September 2007


Bandung (admin). President Commissioner Prof. Dorodjatun Kuntjoro-Jakti and Director of Business Gandhi G. Putra Ismail recently held a series of site visits to 6 cash offices (Tanjung Sari, Ganeas, Situradja, Wanaraja, Majenang, and Notog), 5 sub-branch offices (Sumedang, Garut, Ciamis, Banjar, and Cilacap) and 2 branch offices (Tasikmalaya and Purwokerto), all of which were within West Java and Central Java regions.


The visits took place on Monday, 3rd September until Wednesday, 5th September. The journey began with a visit to Tanjungsari - Sumedang - and via Wado to Garut - then via Singaparna to Tasikmalaya. After staying one night in Tasikmalaya, the team left on the next day for Ciamis - Banjar - and via Majenang to Cilacap - Purwokerto.


During the visits, President Commissioner and Director of Business witnessed a lot of conditions such as very modest cash offices that lacked the facilities for customers such as the lack of chairs made customers sit on the floor and squat around the offices, no shade to protect from sunlight and rain, and no comfortable lavatories for customers.


Director of Business Gandi G. Putra Ismail immediately contacted the general affair division to immediately fix such scarcity in cash offices.


Furthermore, President Commissioner and Director of Business also had the opportunity to greet the employees at Tasikmalaya and Purwokerto branch offices. They said to the employees that if they wanted to build a career in BTPN, they must:
1. be willing to be placed anywhere in Indonesia.
2. attend the education and training sessions to improve skills, including reading and understanding the Internet technology.
These two points must always be ingrained in the mind of everyone who wants to develop a career BTPN.


BTPN's current financial performance is improving and enjoying a good level of growth, as seen from the recognition as the best bank from Investor and Infobank magazines. This is because of the hard work and contribution of all levels that are ready to transform BTPN to be the best in its class. Pak Gandhi also added that the company performance will be passed on to employees in the form of bonuses and incentive. In addition, the holiday allowance of 2x monthly salary is being prepared for this year and will be distributed in mid September 2007.

Director of Business also encouraged the Branch Managers to conduct periodic meetings with all staff, including those from Cash Offices and Sub-branch Offices, as the appreciation for the performance achieved by each branch office.

These activities are expected to enhance motivation and spirit of work, so that a productive working atmosphere will be created. (FDT)

For further information please contact:


PT Bank BTPN Tbk
Andrie Darusman – Communications & Daya Head
Email: [email protected] or [email protected]


Bank BTPN in brief

PT Bank BTPN Tbk (Bank BTPN) is a foreign exchange bank and is a merger between PT Bank Tabungan Pensiunan Nasional Tbk (BTPN) and PT Bank Sumitomo Mitsui Indonesia (SMBCI) in February 2019. Bank BTPN serves various segments in the banking industry, from retail to corporate customers, including retirees, micro-, small- and medium-sized enterprises (MSME) and productive underprivileged communities; the consuming class segment; and the corporate segment. Bank BTPN provides the services through business units, such as BTPN Sinaya—a business unit for wealth management, BTPN Purna Bakti—a business serving retirees, BTPN Micro Business—a business unit serving microbusinesses, BTPN Business Banking—a business serving small- and medium-sized enterprises, Jenius—a digital banking platform serving the consuming class segment, and the corporate business unit, which serves national, multinational, and Japanese companies. Bank BTPN also has a subsidiary, namely PT Bank BTPN Syariah Tbk, which focuses on serving productive underprivileged customers. Bank BTPN also regularly provides training sessions and information for customers through the Daya Program—a sustainable and measurable empowerment program—to improve customers’ capacity so they can grow and have a chance to live better.