JAKARTA, 9 August 2017 – With its vision of changing the lives of millions of Indonesians, PT Bank Tabungan Pensiunan Nasional Tbk (BTPN) consistently creates innovations and achieves breakthroughs in an effort to expand public access to financial services, information and digital technology-based training.
Over the first six months of 2017, BTPN invested Rp 427 billion to be used for refining / perfecting / improving its two digital banking platforms - BTPN Wow! and Jenius. By relying on these digital technology breakthroughs, BTPN has been able to add new customer service points while also extending the reach of its services without needing to build new branches. This figure represents a 119% increase over the bank's investment value in the same period last year of Rp 195 billion.
“If we calculate the funds we have invested in developing our digital platforms over the past three years, the total value stands at more than Rp 1.2 trillion. The immediate short-term impact of this investment is evident in the significant increase in the number of our customer service points,” said BTPN Director Arief Harris Tandjung on Thursday (10/8).
At present, BTPN has two unique digital banking platforms for two different segments. Firstly, BTPN Wow! which is aimed at the below-consuming-class segment comprised of farmers, fishermen, laborers, informal workers and micro traders. BTPN Wow! relies on mobile phone technology and is backed by a network of agents who act as an extension of the bank to expand the reach of its services to customers in even the remotest corners of Indonesia. BTPN Wow! was launched in March 2015 and already boasts 3.86 million customers who are served by more than 190,300 agents.
The second platform is Jenius which was launched to the public in August 2016 and is intended for the consuming-class segment. As a digital banking innovation for technologically-savvy urban dwellers, Jenius heralds a revolution in the banking sector having been an early pioneer in the digitization process. With Jenius, users can open accounts without having to visit a branch and enjoy a range of other banking services through the application.
“We are confident that this move towards digitization will not only succeed in adding alternative channels for the bank to serve its customers, but will also change the competitive map of the industry itself,” Arief Harris added.
Meanwhile, in terms of financial performance, BTPN managed to record positive growth in the first half of 2017. The improved performance is reflected in lending which grew 8% (year-on-year/yoy) from Rp 61.6 trillion at the end of June 2016 to Rp 66.3 trillion at the end of June 2017. This growth in lending was achieved with due regard to prudential principles, as reflected in the bank's non-performing loan (NPL) ratio of 0.9%.
On the back of this positive performance, BTPN also posted a 12% rise in assets compared to the same period last year from Rp 86.7 trillion to Rp 97 trillion. In the meantime, the bank’s capital adequacy ratio (CAR) was maintained at 24%.
Total funding increased by 13% (yoy) from Rp 69.6 trillion at the end of June 2016 to Rp 78.5 trillion at the end of June 2017. Of this amount, third party funds (DPK) accounted for Rp 69.4 trillion, up 6% from the previous year’s figure of Rp 65.3 trillion. Meanwhile bilateral loans and bonds contributed Rp 9 trillion, a rise of 113% (yoy).
Furthermore, thanks to these various achievements, net profit after tax (NPAT) went up by 2% to Rp 935 billion from the previous year’s figure of Rp 918 billion. “If we disregard all the new investment, our actual profit was Rp 1.25 trillion, an increase of 18%,” said Arief Harris in conclusion.