Bank BTPN has won several awards at the competition for The Best Contact Center Indonesia 2020!
The TBCCI Award is an initiative to develop the contact center service industry in Indonesia, especially to increase employee participation in developing skills, creativity and performance.
This competition is not only followed by the banking sector, but also for other sectors, such as Fin-tech, Start-up, Insurance, Government. The judging is carried out by 90 vote lock juries consisting of contact center practitioners and ICCA administrators
Bank BTPN participated in 7 individual categories and 2 corporate categories and won:
- Top 10 The Best Contact Center Indonesia 2020
- The Best Operations Contact Center Platinum Medal
- The Best Employee Engagement Gold Medal
- 2 Platinum Medals, 1 Gold Medal, 4 Silver Medals and 1 Bronze Medal (Individual Category)
We will always strive to provide the best service for our customers to build a more meaningful life together. #LebihBerarti