IMPROVING HEALTH SERVICES FOR CUSTOMERS, BTPN, ALLIANZ LIFE INDONESIA AND GRAND-AIDES INAUGURATE HEALTH CADRES
Jakarta, November 7, 2013 – Focused and consistent in serving lower-income segments of the public as well as micro & small enterprises, including productive poor communities (mass market), PT Bank Tabungan Pensiunan Nasional Tbk (BTPN) believes that mass market customers not only require financial access, but also training and guidance to enhance their business capacity and quality of life.
This is not all - BTPN is also aware of the importance of encouraging its customers to lead a healthy lifestyle. After all, good health plays a key role in enabling us to conduct our daily activities in an active and constructive manner.
“Unfortunately, a lot of the Indonesian public still doesn't realize how important it is to maintain a healthy lifestyle. In light of this, BTPN is striving to provide health services to its customers through clinics, free health consultations, and health information for customers at several BTPN branches," said David Freddynanto, Daya Head BTPN.
These programs form part of Daya, a measured and sustainable empowerment program focused on health and well-being, as well as practical training in entrepreneurial skills. The Daya Program is a unique value proposition that distinguishes BTPN from other banks.
In addition to this, to improve health services for its customers, BTPN is working with the Grand-Aides foundation from the United States, PT Asuransi Allianz Life Indonesia (“Allianz Life”), the Indonesian Association of General Practitioners (PDUI), and the Faculty of Psychology at the University of Indonesia (FPsi UI) to organize a Health Cadre Program.
This Health Cadre Program opens up the possibility for BTPN customers and their family members to become trained health workers, and motivates other customers to adopt a healthier lifestyle. Altogether, these people have received 140 hours of training in class and 20 hours of training in a health clinic.
Today, BTPN together with Grand-Aides, Allianz Life, PDUI, and FPsi UI inaugurated 30 health cadres in Jakarta. This is the second inauguration of its kind, after 38 health cadres were inaugurated last year.
As a non-profit organization which is active in enhancing health access in various countries, Grand-Aides fully supports all these programs as they are in line with its vision and mission of improving public access to health in all parts of the world, including Indonesia.
“We are proud to assist in enhancing health access in Indonesia through our partnership with BTPN and Allianz. We really hope that the Health Cadre Program will continue running in the years to come and will produce health cadres who play an active role in improving health access in Indonesia,” said Dr. Arthur Garson, the Grand-Aides representative.
Meanwhile, Allianz Life believes that this program will provide added benefits to the wider community in terms of health. “We are happy that we have been entrusted to become a partner of BTPN in participating in the Health Cadre Program. Health is one of the main pillars that supports the social responsibility activities of our company. As such, through this health cadre program, we are able to contribute in spreading our knowledge to the public about the importance of looking after one’s health,” said Handojo Kusuma, Deputy CEO of Allianz Life Indonesia.
Allianz hopes that, besides facilitating the sharing of knowledge in the health arena, this program will later also be complemented by financial literacy training which will be of great assistance to the public in doing simple financial planning. “If knowledge about health reaches a good level, then the public will also be prepared to learn about how they need to protect themselves against health risks and the cost of essential medication and treatment. Therefore, it is very necessary that they receive financial planning training,” added Handojo.
Overview of BTPN
BTPN is focused on serving and empowering the mass market segment, which is comprised of pensioners, micro & small enterprises, as well as the productive poor community. This business focus is supported by BTPN’s four business units, namely BTPN Sinaya – its funding business unit, BTPN Purna Bakti – its pension business unit, BTPN Mitra Usaha Rakyat – its micro & small enterprises unit, and BTPN Syariah – which focuses on the productive poor community. Through the Daya program, a measurable and sustainable empowerment program, BTPN provides training and information on a regular basis to enhance the capacities of its customers, thereby allowing them a chance to grow and improve their lives. Meanwhile, through BTPN Sinaya, BTPN gives all savers and depositors an opportunity to participate in the mission of empowering the millions of people in the Indonesian mass market.
Overview of Allianz Group
Established in Germany in 1890, the Allianz Group has over 100 years of experience in the financial services industry. It is committed to providing wide-ranging financial services which prioritize the needs of the customer.
Overview of Allianz Indonesia
Together with its customers and sales partners, Allianz forms a strong financial community. More than 80 million private customers and corporations rely on the knowledge, global reach, capital strength and solidity of Allianz to assist them in taking advantage of financial opportunities while shielding them from risks.
Allianz began its business in Indonesia by opening a representative office in 1981. In 1989, Allianz established PT Asuransi Allianz Utama Indonesia, a general insurance company. Subsequently, Allianz entered into the life insurance, health insurance and pension fund business by establishing PT Asuransi Allianz Life Indonesia in 1996. At present, Allianz is one of the leading insurance companies in Indonesia. It is entrusted to serve more than 2 million insured customers and has a wide business partner network with more than 80 offices in more than 44 locations throughout Indonesia.
Overview of the Grand-Aides Foundation
Established by Arthur Garson Jr., MD, MPH, and Director of the Center for Health Policy, School of Medicine, University of Virginia, the Grand-Aides Foundation has a mission of opening up sufficient access to basic health services and treatment for chronic illnesses by empowering a public which is trained for these purposes. This is known as Grand-Aide. The purpose of the program being developed is to reduce the burden on hospitals, clinics, and emergency units in serving the public. The Grand-Aides Foundation received an award as one of the organizations with the highest level of innovation in 2013 from the US Agency for Healthcare Research and Quality (AHRQ).